Terms of Service

Deepnolia / Unified Messaging Platform

By using our platform, the user agrees to the following terms.

1. Permitted Use

The platform enables users to:

  • Consolidate messages from multiple channels
  • Manage conversations in one interface
  • Automate workflows and responses
  • Operate in a multitenant environment intended for businesses

Users are responsible for complying with Facebook/Instagram policies.

2. Third-Party Integrations

Our integrations use official OAuth mechanisms provided by Meta.

Users retain at all times:

  • Full ownership of their accounts
  • The ability to revoke permissions
  • Control over what data is shared

Our platform acts solely as a technical intermediary to facilitate message management.

3. Prohibited Use

Users may not:

  • Use the platform to send spam
  • Violate Meta's policies
  • Attempt to reverse engineer, modify, or improperly access the system

4. Service Availability

We use reasonable efforts to provide continuous service availability. However, we do not guarantee uninterrupted operation in cases such as:

  • API changes or disruptions by Meta
  • Revoked permissions by the user
  • External technical failures

5. Termination

We may suspend or terminate access if we detect fraudulent activity or violation of these terms.

6. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where the service provider operates.